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Cookie Policy

Cookie Policy and Terms of Use




Your Privacy is Important to Supportive Servis Elektronik Elektrik Bilgisayar Teknoloji ve Sanayi Ticaret Ltd. Şti. ("Supportive/Data Controller/Company"), and ensuring privacy and security is our fundamental principle. To protect the privacy of our customers' personal information, our company's system and internet infrastructure are kept at the most reliable level, necessary precautions are taken, and security systems are provided. You can visit our website ("www.supportive-servis.com") without providing any personal information; you can obtain information about our company, products, and services to meet your needs. Cookies are used to collect information about site usage during visits. Our goal here is to provide convenience to the user visiting our site and to find ways to improve its operation.

WHAT ARE COOKIES?

We use cookies on our website to help you get the most out of it. Cookies are small data units temporarily stored on your computer and mobile device by your browser, allowing you to have a better experience on our website. Cookies do not contain personal information about you and cannot be used to identify individual users. Cookies usually have a unique identifier, which is an anonymous number generated on your device. Some expire when your website session ends, while others may remain on your computer for longer periods.

TYPES OF COOKIES
First-Party Cookies

First-party cookies are identified by the website you are visiting and can only be read by this site.

Third-Party Cookies

In addition to cookies designed by our company, cookies can also be used within the scope of services obtained from third parties. Third-party cookies are identified by other organizations we use for different services. For example, external data analysis services we benefit from and the providers of these services may identify cookies on our behalf to report what is popular and what is not. SUPPORTIVE does not have control over third-party cookies, nor does it accept any responsibility for them. For more information, please refer to the third-party website.

WHY SHOULD I ALLOW COOKIES?

Information contained in cookies is used to improve the services provided to you, for example: When you enable a service to recognize your device, you do not have to provide the same information repeatedly during a session.
For example, filling out a web form or web survey.
Supporting the Favorites (My Content) function,
Allowing the video player to function properly,
Measuring how many people use the services, enabling these services to be activated and used more easily, ensuring that there is enough capacity to continue to be delivered quickly, analyzing anonymous data to understand how people interact with our online services from different angles, and helping us understand how to improve these services.

WHAT HAPPENS IF I DO NOT ACCEPT?

Web browsers generally accept cookies automatically. The use of cookies is not mandatory to use our website, but if you adjust your browser not to accept cookies, the quality of your user experience may decrease, and various functions of our site may be disrupted. If you decide not to accept cookies, certain features of this website may not be viewable or may not function properly. Affected features include:

  • Using the Favorites (My Content) function
  • The website cannot be experienced in a personalized way
  • Watching videos
  • Liking or sharing this page on social networks
  • Viewing embedded content.

COOKIES IDENTIFIED FROM THIS WEBSITE

Technical Cookies: Technical cookies ensure the operation of the Site and identify non-working pages and areas of the website. Flash Cookies: These are cookie types used to activate images, sounds, or other digital content on the Site.
Personalization Cookies: These are cookies used to remember users' preferences when visiting different pages of a website. For example, remembering your language preference. Analytical Cookies: Analytical cookies allow the production of analytical results such as the number of visitors to the Site, the pages viewed on the Site, the hours of Site visits, and scrolling movements on the website.

COOKIES WE USE ON OUR WEBSITE

Social Media Cookies: These types of cookies are used to track individuals, whether or not they are members of Twitter, Facebook, Instagram, Vimeo, Linkedin social media networks, for market analysis and product development purposes. Search Engine Analytics: These types of cookies collect all statistical data, thus enabling the improvement of the presentation and use of the Site. Search engines allow us to better understand users by adding social statistics and interest-related data to these statistics. Our site uses Google and Yandex Analytics cookies. The data collected with these cookies is kept in compliance with the data protection of the relevant search engine. To learn about Google's analytics data processing activities and principles for protecting personal data: https://policies.google.com/ To learn about Yandex's analytics data processing activities and principles for protecting personal data: https://metrica.yandex.com/about/info/gdpr

Technical Cookies:
  • Used to ensure the continuity of the session.
  • Used to ensure the continuity of the session.
  • Security cookies are cookies used to control the security of the site and visitors.
  • Security cookies are cookies used to control the security of the site and visitors.

User Identification Cookies:

These types of cookies are used for users to see only their own information. (Includes the name, email, phone number you wrote in the contact forms)

Personalization Cookies:

-Language: Saves the language selected by the user and offers options accordingly. -Mobile: If the user is visiting the Site from a mobile device, it is used to show the main website.
(For example, if the device activates Flash) or if it is on a mobile site that does not require Flash. The source site is saved for a better understanding of the user's preferences. -Flash cookies: Activate audio and video content to be played.

By Validity Period Cookies:

There are two types of cookies according to their validity periods; Persistent Cookies and Temporary Cookies. Temporary cookies are created when you visit the site and are only valid until you close your browser. Persistent cookies are created when you visit the site and remain until you delete them or their validity period expires.
Persistent cookies are used to provide a personalized experience compatible with your settings. Our site uses temporary and permanent type cookies to distinguish you specifically from other users of our site and to customize according to your interests and preferences.
In addition to the cookies listed above, other first-party or third-party cookies and cookies embedded in the website, such as JavaScript and iframe technologies used on the site, may be used. By accepting cookies, you agree